At Hydro World Services LLC, we strive to provide the best services in Application Development, Web Development, Event Management, and Digital Marketing. However, we understand that there may be situations where a refund is requested. Please read our refund policy carefully.
1. General Policy
All payments made to Hydro World Services LLC are considered final and non-refundable unless specified otherwise in a written agreement.
Refunds are provided only in exceptional cases, subject to the conditions mentioned below.
2. Eligibility for Refunds
A refund request may be considered under the following circumstances:
Service Non-Delivery: If we fail to initiate or deliver the agreed-upon services within the stipulated time frame due to our fault.
Duplicate Payment: If a client accidentally makes a duplicate payment for the same service.
Cancellation Before Work Initiation: If a service is canceled before we begin work, a partial refund may be considered after deducting administrative charges.
3. Non-Refundable Cases
Refunds will not be granted in the following scenarios:
If the client changes their mind after the project has commenced.
If delays occur due to client-side communication gaps, lack of required inputs, or unforeseen external factors beyond our control.
If the work has been partially or fully delivered as per the agreed scope.
For any digital marketing services, as results depend on multiple factors beyond our control.
If a project is terminated due to a breach of contract by the client.
4. Refund Process
To request a refund, clients must submit a written request via email to [Your Contact Information], explaining the reason for the refund along with supporting documentation if applicable.
Our team will review the request and respond within 15 business days.
If approved, the refund will be processed within 15 business days using the original payment method.
5. Amendments & Modifications
Hydro World Services LLC reserves the right to amend this refund policy at any time without prior notice. Any changes will be updated on our official website.
For any further queries, please contact us at +19082135747.
By engaging with our services, you acknowledge and agree to this Refund Policy.